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 LILY WHEELER

LILY WHEELER

Privacy policy

Last updated: 2 October 2026

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At Lily Wheeler, I respect your privacy and am committed to protecting your personal information. This Privacy Policy explains how I collect, use and protect personal data when you visit my website, contact me or use my services.

 

1. Information I collect

I may collect personal information that you provide when you:

  • complete an enquiry or contact form;

  • contact me by email or other means;

  • enquire about or purchase my services; or

  • work with me on an interior design, styling, sourcing or other project.

This may include your name, email address, telephone number, postal address and information relating to your project or enquiry.

I may also collect limited technical information about your visit to my website, such as your IP address, browser type and the pages you visit.

 

2. How I use your information

I use your personal information to:

  • respond to enquiries and communicate with you;

  • provide and manage my interior design, styling, sourcing and other services;

  • prepare quotations, proposals and invoices;

  • manage your project and communicate with suppliers where necessary;

  • maintain business and financial records;

  • improve my website and services; and

  • send marketing communications where you have chosen to receive them.

I will only use your personal information where I have a lawful basis to do so.

 

3. Lawful basis for processing

Depending on the circumstances, I may process your personal information because:

  • it is necessary to respond to your enquiry or take steps at your request before entering into a contract;

  • it is necessary to perform a contract with you;

  • I have a legal or regulatory obligation to do so;

  • you have given your consent; or

  • it is in my legitimate interests to operate and improve my business, provided this does not override your rights.

 

4. Sharing your information

I do not sell or rent your personal information.

I may share relevant information with trusted third parties where necessary to operate my business or provide my services. This may include website, email, payment, accounting or other service providers, as well as suppliers or trade contacts involved in your project.

I will only share information that is reasonably necessary for the relevant purpose.

I may also disclose personal information where required by law or to protect my legal rights.

 

5. How I protect your information

I take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

 

6. How long I keep your information

I will keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including any period necessary to meet legal, accounting or reporting requirements.

 

7. Your rights

Under UK data protection law, you may have the right to:

  • request access to the personal information I hold about you;

  • ask for inaccurate information to be corrected;

  • request deletion of your personal information in certain circumstances;

  • ask me to restrict how your information is used in certain circumstances;

  • object to certain types of processing; and

  • withdraw consent where I am relying on your consent to process your information.

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.

If you would like to exercise any of these rights, please contact me using the details below.

 

8. Cookies

My website may use cookies and similar technologies. Some cookies are necessary for the website to function, while others may be used to understand how visitors use the website or to support website functionality.

Where required, I will ask for your consent before using non-essential cookies.

You can also manage cookies through your browser settings.

 

9. Third-party websites

My website may contain links to other websites, including suppliers, brands and other third parties. I am not responsible for the privacy practices or content of those websites, so I recommend reviewing their privacy policies separately.

 

10. Changes to this Privacy Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page and the "Last updated" date will be amended accordingly.

 

11. Contact

If you have any questions about this Privacy Policy or how I handle your personal information, please contact:

Lily Wheeler
Email: info@lilywheeler.com

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